404 (page not found) errors when navigating Kiosk menus

Incident Report for Alpine IQ

Resolved

This incident has been resolved.
Posted Sep 08, 2025 - 15:21 UTC

Update

We are continuing to monitor for any further issues.
Posted Sep 05, 2025 - 19:01 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 05, 2025 - 19:00 UTC

Investigating

We are currently investigating this issue.
This issues is happening intermittently and can sometimes be resolved with a page hard refresh (Ctrl + r or Cmd + r on Mac).

This is limited to navigating the menu with the category icons.
Posted Sep 05, 2025 - 18:38 UTC
This incident affected: AIQ Ecommerce (Consumer Menus).